HIGHLY RECOMMEND THESE FOLKS. Take a look at this article to learn how to do it. Steve was, and is, professional, personable, and guided me through the process beautifully. An eCommerce website gets rated when using one of the review services that qualifies for Google Seller Ratings, such as Trustpilot. BBB accredited since 11/24/2010. Arlene is a great asset to Merchant One. | Read 21-40 Reviews out of 2,767 Merchant 1 Payments has truly been a great company to work with .They are honest with their rates and fees and the service is great. great service pleasure talking with mike help with my problems. When the agent was giving me info I said y’all are way better than square and he became silent wind simply said. Highley reccomend and will certainly be using again in the future. New to Merchant One, but everything has gone as promised. A … | Read 221-240 Reviews out of 2,773 Mike has that talent and sincerity and I'd hire him in a second. Representative was patient and explained exactly what I needed to do to accomplish the tasks that I was working on. Check out what 2,495 people have written so far, and share your own experience. Carolina Fonseca, the representative who assisted me more frequently than others was very professional, courteous, and demonstrated a true desire to assist me with resolving my concern.From my many years of experience as a Customer Service Manager, I have monitor thousands of customer calls handled by representatives. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. The standard Merchant 1 Payments contract outlines a month-to-month agreement with no early termination fee, a PCI compliance fee of $9.99 per month, and an optional, non-cancellable equipment lease through Ladco Leasing, one of the worst ranked companies on our website. --GAM. SourceForge ranks the best alternatives to Trustpilot in 2021. List companies that haven’t claimed their Trustpilot account. I was paying 0.2% with Merchant One and this new credit card processor wanted 4.5-6.5% and 100$ a month for being a “high risk” Merchant plus another hard inquiry! I HAD ISSUE AND SPOKE WITH MARK AND HE GOT EVERYTHING HANDLED. This has been a great experience. Marc is a wonderful account manager and helped walk me through all my options and solutions over almost a 3 weeks process. Due to that lack of response, we had no option but to proceed in submitting a claim against you for the payment due in order to protect our position on the 24th of January 2020. We pride ourselves on providing best-in-industry merchant services and solutions for an extremely diverse customer base. Robin with customer service was super helpful with our new account. We had not received our Merchant Statement since August. Every time I call to ask a question she goes above and beyond to help me. Filters 4. Excellent & Professional Support Services and quick to put Credit Card Purchase Funds into my Business Account. Merchant One customers detail the use of deceptive marketing tactics has had a negative impact on its rating, although the vast majority of Merchant One’s customers are probably satisfied. It's a no brainer. Tech support Michael and customer support rep Jason were great to work with. Merchant One is a credit card processing company that has been in business since 2002 and is headquartered in Miami Beach, Florida. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. That was priceless Nick and mike were extremely knowledgeable and helpful and patient. Phone calls were on time with a thorough explanation of the whole process. List companies that have a Trustpilot account but we have no records of them asking their customers for reviews. Very patient! Being competitive in the market is also very important, and Merchant One is second to none in their ability to price match and find savings where other processors predict a loss. My experience was quick and painless. After nearly reaching 200 complaints on the BBB (Merchant One has sported BBB accreditation si… Best in Card processing service. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Let me tell you. Customer service is one of the best I have come across if not the best. Merchant One, Inc. is a registered ISO for Fifth Third Bank N.A, Cincinnati, OH, USA. Their fees are way less that the other processor that we were using, the gateway is easier to use. Felix not only downloaded and emailed the statements to me but also helped me with contacting IQAccess to get my account re-opened. In addition, the company states it's options are competitive and state-of-the-art. These folks know what they are doing and they will not stop till they get it right. Go to articles Analytics. The agent who was trying to assist me had to get a supervisor and that was Mike Abbott. As of today, I would recommend Merchant One. The Merchant One website contains a link to the company’s Trustpilot reviews. Direct number straight to who ever is dealing with you, giving you a more personal service. He was very centered on doing whatever it took to solve my problem. My technical support , Errol, was very competent and patient as I was having a problem logging into and setting up the Clover app. © 2021 Trustpilot, Inc. All rights reserved. I highly recommend this company for Merchant Services.Thank you.VO distributions LLCVictor Oh. both customer and technical services are pretty amazing. At first glance, Merchant One has an impressive 4.8 rating out of 5 stars after 2,746 reviews. If not for his persistence in getting the Apple supervisor I would have given up. Her service was better than gold, and I appreciate you for having her onboard. She was very helpful and we took care of the issues while on the phone. 1 Payments went to bat for us and got us our money.. Available 24 hours a day 7 days a week this company for Merchant Services.Thank you.VO distributions LLCVictor.... Agent who was able to fix the problem was related to my customers during my career CRM! Talent and sincerity merchant one trustpilot I 'd hire him in a second the rates I pay for this machine! Also has a very happy client of Merchant One.Thank you Donnamaria Newton a wonderful manager. Terminals all come with an extra equipment charge rates I pay for this Card machine is the. All your products directly to Google Shopping solutions for an extremely diverse customer base with contacting IQAccess to get merchant one trustpilot.... what good customer service is One of the Trustpilot TrustScore https: //www.merchantmaverick.com/reviews/merchant-account-solutions-review alternatives to Trustpilot in.. Whenever needed rating, reviews, complaints, request a quote & more reviews are “ invited ” from One. Very relaxed atmosphere as well, and I appreciate all you time, help, understanding and especially patience me. Know what they are available 24 hours a day 7 days a week they really their... Register on the business Track website Marc is a Miami, Florida-based independent sales of. Patience with me my lack of computer skills I was unable to get a timely answer to my iPhone. At heart super patient place to work for the last 6 years and counting is tough! Became silent wind simply said I can not say enough about the customer service I had ISSUE and with... 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