Learn how to install SYNC software updates in your vehicle. Please accept the new terms and conditions. Sync 3 Master Reset Not Working. What have you tried so far? Press Master Reset. CONFIRM RESET? Although not a necessary evil, Ford recommends it as a "Best Practice." For vehicles with SYNC 3, start by going to the Settings tab. Your vehicle must be in Park and running, not in Accessory mode. Got questions or are you struggling to successfully finish the hard reset? Follow these step-by-step instructions to install the latest software update. . Download contacts and, once finished, go to the MANAGE PHONE BOOK on the SYNC System. Ford and Microsoft joined forces to provide a first-class experience for drivers via Ford Sync. I have a 2016 Expedition EL Limited with Sync 3 but without Navigation. A master reset will erase all settings on your SYNC System such as navigated routes and the phone book for the sync system. Not turning this feature off will add an entire phone book every time you sync the Ford to your phone. Through a collection of current features and programs, and features coming soon, FordPass will provide you with more options so you can go further than you thought possible...Note: If you do not accept the terms and conditions by June 30, 2020, your Owner Advantage Rewards balance will be forfeited. A Master Reset to SYNC cleans out stored phone(s) and resets the system to factory defaults. Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. SYNC ™ 3 SUPPORT How to perform a master reset for SYNC TM 3. A master reset returns the SYNC ® 3 system to the factory settings. *Based on U.S. auto manufactures owners mobile apps only. A master reset returns the SYNC ® 3 system to the factory settings. Press the Scroll bar or swipe vertically until you see Master Reset. Plus you’ll get to know your vehicle better with helpful information tailored just for you. First, delete SYNC from your phone’s list of paired Bluetooth® devices. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. Using your touch screen, select the “Settings” button. Folks getting a new phone will want to perform a MASTER RESET on the vehicle's SYNC System before pairing your new phone. Follow these steps to avoid headaches down the road. [Jeff Clymer] owns a Ford Focus, and while he’s generally happy with the car, the “My Ford Touch/Sync” system can be buggy at times. Did you un-pair your phone? This site is being monitored by third-party monitoring software, and may capture information about your visit that will help us improve the quality of our service. Manufacturer Communication Number: SSM 47565 Summary. A master reset also erases all personalized information such as paired phone or Bluetooth® devices and destinations or navigation points of interest.3,27, 43. * Otherwise the phone and SYNC system will both display a matching number – you need to touch PAIR on Phone & YES on SYNC Screen, The display will indicate when the pairing is successful. Don't forget to ask for their help in redeeming your FordPass Rewards Points. So I googled it, found this tread and pulled the #3 fuse at passenger's feet compartment; real easy on the 2011 escape. We're navigating you to the dealer's website to set up your service. Your vehicle must be in Park and running, not in Accessory mode. Of course when I go to take it in to the service department it starts working again (50 mins after the original problem). Touch the GEARS found on the lower right center of the home screen. In the phone menu, open the phone quadrant on the sync system, Click SETTINGS at the bottom tab of phone menu, Scroll to page 2 to find manage the phone book. Nothing worked. Press the General icon (you may have to swipe to the next screen). Is your phone experiencing battery drain issues? Make the most of your secure shopping experience by creating an account. NHTSA ID Number: 10148721. When you "pair" your phone to your Ford vehicle, another layer of technological "do’s and don’ts" gets thrown into the mix. Meet FordPass. Sign up for the FordPass™ Rewards Visa® Card. Great truck so far, just need Apple CarPlay and I'm a happy camper. I've heard there's been quite a few problems with the sync system in general. Doing a Ford Sync Master Reset . If you experience problems with the SYNC 3 system, you can perform a master reset. Removed sync, rebooted phone, master reset on sync, turn off/on car. Directions Before you Start • Your vehicle must be in Park and running, not in Accessory mode. My radio on My Sync died. A “Resetting to factory defaults” message will appear, the system will turn off and the screen will go blank. A master reset returns the SYNC® 3 system to the factory settings. Done with the tools you need? Otherwise hopefully it is under warranty! Bluetooth must be set to ON and your mobile phone is in the proper mode, A message will appear on the touch screen indicating that your device is trying to pair with SYNC, A 6-digit PIN will appear on your device. You’ll be asked to confirm. This will cause the system to freeze! Press Settings in the Feature bar at the bottom of the screen. Exercise your rights under the California Consumer Privacy Act here. A master reset will erase all settings on your … A master reset returns the SYNC ® 3 system to the factory settings. A master reset will erase all settings on your SYNC System such as navigated routes and the phone book for the sync system. The process will erase all personalized information. If you have an SD Card Navigation System, remove this as well. Under the “System” settings screen, scroll down and select “Master Reset.”. Enter your registered email address to request a password reset link. When you "pair" your phone to your Ford vehicle, another layer of technological "do’s and don’ts" gets thrown into the mix. Once you "re-pair" your phone back to the system, almost all information is restored excluding previously navigated or stored destinations. Before you start. Leaving FPR and taking you to preferred dealer site. Step 3. The SYNC in my girlfriend's 2016 Fiesta suddenly stopped working last weekend for no apparent reason. Make sure your vehicle is in running, In park and the radio is on. o Your vehicle must be in Park and running, not in Accessory mode. Wait for screen to inform you that your Phone book Contacts have been downloaded. Close. Then scroll down and tap ‘Reset’. Your vehicle must be in Park and running, not in Accessory mode. Scroll down to page 2 locate MASTER RESET. A master reset returns the SYNC TM 3 system to the factory settings. Locate the PHONE button in your center stack (location will... Press OK.. Step 3. Now you can view exclusive price savings on our Build & Price shopping tool. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. If you're experiencing problems with SYNC, I suggest performing a master reset. Please provide your email address to begin receiving price alerts at home, at work, and on your phone! Press the General icon (you may have to swipe to the next screen). Press Continue. FordPass is a platform that will empower you to rethink the way you travel. Activate FordPass Connect Through FordPass. Get Driving Directions. The app that puts your ownership experience right in the palm of your hand. Remove the navigation chip or SD card, if applicable. Even master reset stuff not existed. Please make note of addresses, routes and destinations before performing a master reset. I'll have to try this reset if it goes out again like this. It may take a few minutes for the system to reset and resume normal operation. It has something to do with starting the car, then turning it off and keeping the driver's side door open for a certain amount of time. Press the … Before you start. It's just how technology works, right? ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. Once the system returns to the HOME (4-corners) screen and the radio begins playing again - Reset is almost complete, Open door and leave open for at least 5 seconds. Has your phone had an update recently? We'll have this time-saving information on file when you visit the dealership. ANDROID ONLY: A box will appear one or two times on the phone asking if you would like SYNC to access your contacts. Some 2018-2019 EcoSport vehicles equipped with SYNC may experience a partial screen display during transport mode deactivation or when a SYNC master reset is performed. can complete the Ford sync hard reset on your behalf, but this is something you can do on your own, as well. Are reviews modified or monitored before being published? All vehicles are subject to prior sale. Step 1. Before you start. Make sure to CHECK THE BOX “DO NOT ASK AGAIN”(BOTH TIMES-if applicable). The. The Bo Beuckman service center can complete the Ford sync hard reset on your behalf, but this is something you can do on your own, as well. Ford personnel and/or dealership personnel cannot modify or remove reviews. Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Step 2. Under settings, select the “System” tab. Though it may seem overwhelming, keep breathing...the answers lie below! This leaves you with a blank canvas, and ready to pair with your up-to-date phone! If you experience problems with phone pairing after you install the update, try performing a “clean” pairing. An added bonus: if you get into an accident that triggers airbags, the vehicle automatically notifies 911. Ellisville, MO 63011. Disconnect or remove any USB devices that are connected to your vehicle's USB ports. 1. This may be due to system prioritization which causes the display to revert to a default 4 display rather than matching … The process will erase all personalized information. 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