Check if your provider supports it. While on Call internet is not working in Galaxy M31  . More Less. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. Explore Airtel Apps. It is important to note that Airtel is not the only telecom provider working on Wi-Fi calling feature for its subscribers. Login . If you are having connectivity issues on your mobile phone or you cannot send and receive picture messages, you might want to verify that you have the correct apn and mms settings for your phone. Gingerbread Feb 10, 2018. sri4oneplus, Feb 10, 2018: Sad to hear that cache wipe did not help. Even i cant send a message on wts app. I have suffered for more than 6 months . ‎09-07-2019 There's issue with the network.When network issue is there it happens. Re: Re: Internet not working while on call Internet on your phone will work only on a 4G network with Volte showing ie, Voice over LTE. #2. rc378992. 20days back i changed my plan from 499 to 299. Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. Airtel APN Settings – Step by Step Configuration. I have suffered for more than 6 months. I wasn't able to use internet while making a call using Airtel SIM. Internet is not working while I'm on call is this problem is with me or everyone is getting the same problem #1. Popular Packs. We show what is going on. - edited Mobile data not working during phone calls on samsung galaxy m30, Galaxy M20, The problem I faced for 1 year, why my jio 4g not connecting to net with idea as dual sim. To enjoy best deals everyday download My Airtel App. Browse Frequently Asked Questions of Airtel Payments Bank. Hi, I m saranya from chennai recently ported to airtel from Vodafone. Soon after that Internet was not working in my new mobile. My Airtel 4G dongle is not working on windows 1703 .Previously it worked on windows 10 with different version. Internet is not working properly,every now and then i make calls in the customer care department and instead of helping me in context to the same matter their executives are not ready to listen some times they just misbehave and hang up the call. Recommended for You. But there's a catch , in dual sim mode only one sim data is active . What's Happening . I am sure this has a simple fix, someone please suggest. "airtelgprs.com" and have tried restarting my phone but to no effect. I wonder how your access point names screen looks like and if you did "reset to defaults" there. But as soon as I I ported to Jio, my problem was solved. Airtel contact information and services description. - Internet not working Closed Chetan Kaushik filed this complaint against Airtel on Jul 24, 2018. but after ** days, Airtel started showing its true colours. Know more about India's first open network. See All. With volte services on u will get 4g data while on calls. Current problems, outages and status for Airtel. From that day onwards my calls getting dropped in the middle, sometimes call are not even connecting and am not able to use my internet. Voice over. The same used to be G/3G earlier. Volte is not working while getting any call on Airtel Network Device OnePlus7Pro Software Version O2 Stable 191007 Probablility of occurance 5_100% Topic Phone App Photos Carrier/Network Actual behavior Was this a problem in previous software versions Expected behavior Airtel is India's leading provider of prepaid & postpaid mobile, Airtel payments bank, broadband, 4G & DTH services in India. With volte services on u will get 4g data while on calls. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. 2. - edited 02:11 AM. the fact is I was also facing the same issue with my device. See All. Featured Offers. 02:10 AM During the first week of this month I ported to airtel in a showroom near EB stop kodugaiyur, chennai. SamsungJace. Go to setting > communication > mobile network > use mobile data during calls, and then enable the setting if it is disabled. My APN settings are fine. Internet Offers; Bundle Offers; Entertainment; Featured Offers. But as soon as I I ported to Jio, my problem was solved. It is network issue. If u r not on Volte the data network will change to 3g or 2g and data will keep on working . Popular Packs. Customer care of Airtel is another headache. My internet data wont work while on phone calls A7... A50 will not use mic in Bluetooth headset. i am very disappointed and frustrated at this time. So if u have Jio and BSNL sim and Jio has data 1. I see that when i am on a call the internet is not working , 4G icon also vanishes. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. this will result in like....... where you've data on sim1, when call received in sim2, data will work on sim2, Call Airtel customer care and just tell them about the issue. And what you need to do to get it. How to fix this? My internet was working fine till yesterday but suddenly stopped working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. that has nothing to do with your complaint. கால் பன்னும் போது நெட் யூஸ் பன்ன முடில (ஏர்டெல் யூஸ் பன்ர ) 3G Connection not working on Airtel India Hi . During call internet not working Airtel || Internet off during call Airtel Disclaimer - video is for educational purpose only. Mar 30, 2015 10:04 AM Reply Helpful. I'm having an issue with my new Samsung a70 every time I receive or make an outgoing phone call my mobile data stops working completely can anyone help with that? Thread reply - more options. I am in US and we don't have dual sim, so don't know how exactly your mobile network settings look like, I tried what you suggested and I'm still having the problem this is what mine looks like, I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls, ‎09-07-2019 ‎02-20-2020 ‎09-07-2019 We provide best answers to the user questions about the Payments Bank. after that not connecting. If your provider supports voLTE. I am not able to receive any incoming call. it connects only early in the morning at 6 to 7am. 2020-12-12 14:52:45 @Endrumunakkaga Hi, we regret for the delay caused towards resolving your service request. While on Call internet is not working in Galaxy M31 . Yes! If u r not on Volte the data network will change to 3g or 2g and data will keep on working . If your net connection seems to be quite slow, run an online connection speed check to verify the actual speed. ‎09-07-2019 Recharge; Join Airtel; Make your own Plan; My Offer; Most Popular. ‎09-07-2019 Volte is also enabled. Speak with Airtel. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've just realized its only my sim 2 on Vodafone that's causing me to not be able to stay on the internet while on calls I see that in your latest screenshot it shows 4G by the signal bars. Please help me thanks in advance. Not sure about it but it may be that the option is disabled in the setting. If you call on my number ([protected]) it says “you seemed to have dialed an invalid number”. ... and Tech Team Not working For customer as well As Today while Day My Internet Not Work. Davidpieters1978, Jan 23, 2018: This was always the case. Airtel apn settings – Step by Step Configuration. I am explaining my pblm below. While using VoLTE services, users can continue to have un-interrupted high-speed 4G internet experience. First they put your call on hold and never come back. Not all support LTE data while on a call (AT&T does, Verizon doesn't, for example). - last edited on 12:50 AM But there's a catch , in dual sim mode only one sim data is active . Recharge your prepaid mobile, pay postpaid & Broadband bills online via airtel payments bank and get exciting OFFERS! My internet does not work when I am on a call on my A50. I recommend you to switch to Jio, and its useless to ask Airtel to fix it, because they simply won't. Airtel — Frustrated with the internet services,not working properly. It is our constant endeavor to help you stay … My internet data wont work while on phone calls A70, Re: My internet data wont work while on phone calls. incoming/ougoing SMS also not working. Gingerbread Jan 23, 2018. Is it a bug? Nowadays none of the networks are stable. Airtel customer care team is not connecting my call to higher official. 02:17 AM But as soon as I I ported to Jio, my problem was solved. and in evening after 6 to 8pm. If your current carrier can do it on one make of phone and not another, that is it's limitation, not the phone. and face book messenger . You can get this feature. yes WHILE browsing internet on 4G network, callers get busy tone (same like we get on cdma 1X), evn i tried calling my no, out of 5 times 3 times got busy tone, lodged complain but CC executive have no clue, i think there network is still in testing mode, will improve with time. If it is, then press back once, 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G(just pick the top one in the list). I have observed it has happened with me many times. Davidpieters1978. If it doesn't help call Airtel costumer care and report an issue. Then check Access point names and make sure your carrier is selected, you can also tap 3 dots on the top right and select (reset to defaults) - This usually resets the network settings to their defaults, Your phone seems to have dual sim, so your settings might have sim 1 and sim 2, so if you have to do same steps for both sim card, if the settings are separate. After that my internet is not working. If you lose your online connection while having a phone call from your landline, then there may be a problem with your phone setup. I wasn't able to use internet while making a call using Airtel SIM. See All. i calles customer care multiple times but they hae predefined statements to fool customer. ALSO READ: | Airtel, Jio, Vodafone announce new prepaid tariffs valid from December 3. Airtel VoLTE (Voice over LTE) is an advanced service through which customers can experience HD quality crystal clear voice with faster call setup time. If changing network mode to 2g/3g and data sim to airtel makes the airtel mobile data works fine, then callimg Cistomer care of airtel shall help as 3g working fine but not 4g. I’m using airtel network from since 2 years. - edited Regardless of what Airtel claims, the fact is that it is not VoLTE ready for the whole country. How can i resolve it please tell me sir its a biggest issue in my phone . airtel help and support section will give you the answers to all your questions regarding our product, services and informations for airtel Money, Postpaid, Prepaid, Digital TV & Telemedia services. Till last month I was thinking airtel is the best network and wanted to move but now I realise I made a mistake. Menu. If BSNL call comes u won't be able to access data during data. 02:01 AM I think its not airtel issue but you tell me i will try it, Hey Brother its big issue In Samsung Galaxy M31 is Volet LTE Is not Supported his tell this device not Volet supported. I am not able to use internet on this phone while a voice call is active.I am on airtel 4g LTE network 09:38 AM How do I get through to Samsung about a warranty? As in DSL connection, telephones lines carry online connection signals also. I see a 'H' next to network indicator. #14. sri4oneplus. I'm highly pissed off with AIRTEL'S broadband service. i called many time to airtel call center what not much helpful. I see that in your latest screenshot it shows 4G by the signal bars. if i remove sim and insert again it wroks for 1 hour and after that no internet connection. If you are on a 3G or 2G network your internet wont work during a call. 02:25 AM, I did reset them both to defaults when you first mentioned it, Turn your device off and then back on(not just restart it), Contact your sim card provider that doesn't work properly and see what they can do, Then initiate a phone call(calling your carrier is fine), wait about 4 seconds, Take screenshot - just want to see what is shown in the status bar, ‎09-07-2019 ‎09-07-2019 Is mobile phone or internet service down or not working? Recommended for You. I wonder how your access point names screen looks like and if you did "reset to defaults" there. 02:03 AM, 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. Share your mobile number & get help! Yes it says 4g while not on a phone call but nothing when a call goes through on the Vodafone sim. So you may need to check your telephone setup. by FYI: Few of my colleagues … I have raised several complaints but … Jio is also working on a similar feature and is expected to bring that to its users soon. I use only airtel  single sim not use Dual siM. Update firmware using your data can be done. - Internet not working Closed Harsha filed this complaint against Airtel on Jul 29, 2017. my Airtel broadband number ***** is not working from * days no proper response from Airtel customer care. I wasn't able to use internet while making a call using Airtel SIM. now I am getting "modem already in use or not configured properly" on this version. Consumer complaints and reviews about Airtel - Airtel Internet not working on my cellphone while on roaming. 'M highly pissed off with Airtel 's broadband service realise i made a.. Data 1 ready for the delay caused towards resolving your service request i... Number ( [ protected ] ) it says 4G while not on VoLTE the data network will to... 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